FAQ
How does this all work?
Step 1: Figure out what day you are planning to move.
Step 2: Rent a truck or trailer as needed for your move.
Step 3: Go to the “Contact Us” tab above and follow the instruction given there.
Please provide us with all the required information.
Step 4: We will contact you to verify and confirm the details.
Step 5: You tell us where, we’ll put it there.
It’s as easy as that!
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How many hours will my move take?
Use the tables below to estimate the number of hours you will need.
Crew size
| Sq. Ft. | 2 person | 3 person | 4 person |
| Under 800 | 2 hrs | 2 hrs | N/A |
| 800-1000 | 2 hrs | 2 hrs | N/A |
| 1000-1500 | 3 hrs | 2-3 hrs | 2 hrs |
| 1500-2000 | 4 hrs | 3-4 hrs | 2-3 hrs |
| 2001-3000 | 6 hrs | 4-5 hrs | 3-4 hrs |
| 3000-4000 | 6-8 hrs | 5-6 hrs | 4-5 hrs |
| 4000+ | 10+ hrs | 8-10 hrs | 6-8 hrs |
Multiple locations drive time
| 10-40 miles | 1/2 hr |
| 40-75 miles | 1-2 hrs |
| 75-100 miles | 2-3 hrs |
Carry distance to truck
| Under 20 ft | 0 hrs |
| 20-50 ft | 1/2 hr – 1 hr |
| 50+ ft | 1-2 hrs |
Stairs
1 hour per flight of stairs
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Which forms of payment are accepted?
We currently accept cash, check, credit card: Discover, Visa, Mastercard.
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How do I pay?
Payment is taken upon completion of the job. Our movers will collect payment. If you have any other concerns about payment please contact us.
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Are you licensed and insured?
Yes we are.
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What is your cancellation policy?
Cancellations with less than a 24 hour notice will be subject to a $50.00 charge.
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What is your reschedule policy?
Reschedules are subject to date and time availability. There are no fees for rescheduling as long as this is brought to our attention in a timely manner. If the mover(s) are on their way to the job when we are notified, there will be a $25 charge per mover to cover their time. Please let us know as soon as possible if you need to reschedule. We are more than happy to work with you.



